Support

We're here to help.

Contact us

Email us at support@ambr.so and we'll get back to you as soon as possible.

Common questions

How do I collect stamps?

Open the Ambr app, go to the Scan tab, and scan the QR code displayed at the merchant's till. Your stamp will be added instantly.

How do I set up a loyalty card for my business?

Sign up, select "I'm a Business" on the role screen, and follow the 2-step setup to create and customise your loyalty card. It takes under 2 minutes.

How do I delete my account?

Go to Settings, tap Leave Ambr, then Delete your account — in the app or on the web. You can also request deletion by email.

I didn't receive my stamp — what do I do?

Make sure you're connected to the internet when scanning. If the issue persists, ask the merchant to approve the stamp request from their dashboard, or contact us.

Privacy & data

Read our Privacy Policy to understand how we handle your data.